DoDublin Access Welcome Guide
Welcome to DoDublin!
We want everyone — regardless of age, ability, or how you travel — to feel welcome, confident, and informed when using our services and exploring Dublin with us.
We’re committed to making your experience with DoDublin as accessible and enjoyable as possible — from planning your visit on our website to hopping aboard our tours and exploring the city’s top sights.
1. Our Commitment to Accessibility
At DoDublin, we believe travel should be open to everyone. We strive to ensure all our digital and in‑person experiences meet high accessibility standards, following recognised guidelines and best practices. Our aim is to provide clear information, easy‑to‑use services, and welcoming support for visitors of all abilities. Read our full Accessibility Statement.
2. Accessibility on Our Website
We are actively working to improve Accessibility across dodublin.ie.
Here’s what we’ve implemented so far:
- Responsive design so content adapts across devices and screen sizes.
- Keyboard navigation throughout the site for users who don’t use a mouse.
- Proper use of headings to organise content logically.
- Image naming and alternative text (alt text) applied to many visual elements.
- Accessible forms and clear colour choices to support readability.
Ongoing Improvements: We’re continuing to enhance accessibility, including optimising alt attributes for images and further usability testing.
3. Planning Your Visit
DoDublin offers:
- Hop‑on Hop‑off Bus Tours of Dublin city
- Themed excursions like the Ghostbus Tour
- Walking tours around Dublin city
- DoDublin also offers tickets for Airport Transfers, Attraction Tickets, and Day Trips around Ireland provided by 3rd party suppliers.
Our tours are designed for a wide range of visitors, including wheelchair and pushchair users.
- All of the DoDublin Hop-on Hop-off buses are wheelchair accessible, with ramps that lower down to the kerbside to allow for easy access for wheelchair users.
- Our Head Office is located on O'Connell Street (full address below) in the heart of Dublin city. The building is fully wheelchair accessible, with level entry and automatic sliding doors over 1.5 meters wide, providing easy and comfortable access for all visitors.
- The DoDublin Walking Tours are open to wheelchair users; however, participants should be aware that Dublin’s streets can vary in condition, with uneven surfaces and occasional obstacles, which may require additional attention while navigating
- DoDublin offers tickets for a range of tours and attractions provided by 3rd party suppliers, all of which offer varying levels of accessibility. DoDublin is working on providing specific accessibity information pertaining to the premises and vehicles provided by all of our partners., but please contact us directly if you require information regarding a particular tour or attraction for sale on dodublin.ie
- If you need assistance or have questions about particular needs (e.g., wheelchair space, seating preferences), please contact us before your visit.
Note; Unfortunately The Ghostbus tour buses are not wheelchair accessible. Also the Ghostbus tour requires customers to climb the stairs to the upper deck of the bus, which may cause difficulty for customers with mobility issues.
4. On‑site Accessibility & Support
Wheelchair Accessibility
All the DoDublin Hop‑on Hop‑off tours accommodate wheelchairs.
Hearing & Visual Support
If you have hearing, vision, or mobility requirements, we recommend contacting us in advance so our team can provide tailored support and up‑to‑date guidance.
5. Contact & Feedback
We value feedback from visitors of all abilities — it helps us improve and ensures we can address concerns promptly.
Contact us by Email at:
Contact us by post or visit us at our Head Office;
DoDublin Tours
Dublin Bus Head Office
59 Upper O’Connell Street
D01RX04
Contact us by Phone at;
+353 (0)1 703 3024
Whether you want help planning your visit, need specific accessibility information, or want to tell us how we did — we’re here to help.
6. Additional Tips for Accessible Travel in Dublin
Dublin is served by a wide range of public transport options and attractions, many of which provide accessibility information online. When planning your day around the city, check transport timetables, wheelchair access, and services directly with the provider for the most current details. This is especially helpful for connections around the city and to attractions that complement your DoDublin tour.
Your Experience Matters
Your comfort, independence, and enjoyment are important to us. We aim to make DoDublin a welcoming, inclusive, and accessible part of your trip to Dublin — and we appreciate your input as we continue to improve.